Terms & Conditions




Welcome to Locudent. By accessing or using our mobile application or online platform (“Platform”), you agree to be bound by these Terms & Conditions. Please read them carefully before creating an account or using our services.

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1. Definitions
• “Locudent” – The technology provider offering the Platform that connects dental practices (“Clients”) with locum dental professionals (“Locums”).
• “Client” – Any practice, organisation, or entity using the Platform to post vacancies or hire Locums.
• “Locum” – Any person using the Platform to find and undertake temporary dental assignments.
• “Job Undertaking” – A temporary working engagement between a Client and a Locum arranged through the Platform.
• “Services” – Scheduling, booking tools, user accounts, notifications, messaging, and other support services provided by Locudent.
• “User Content” – Any data, documents, communications, or materials uploaded by users.
• “Losses” – Any direct, indirect, special, consequential, or financial damages.

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2. Client Responsibilities

Clients must:
• Provide accurate, up-to-date information when posting job details.
• Ensure all workplace facilities comply with health & safety, HTM 01-05, and CQC standards.
• Supply Locums with appropriate induction, training, and access where required.
• Carry out appropriate checks on Locum qualifications if needed.
• Verify Locum attendance and hours (if using attendance features).

Clients must not provide discriminatory job criteria or act in a way that brings Locudent into disrepute.

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3. Locum Responsibilities

Locums agree to:
• Perform all work in line with Good Practice and GDC Standards.
• Maintain valid GDC registration, right-to-work documentation, and professional indemnity insurance.
• Act professionally and responsibly during all engagements.
• Notify Clients of any unavailability or delays as soon as possible.
• Take full clinical responsibility for all work performed.

Locums must supply proof of qualifications when required.

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4. Independent Contractor Status (IR35 Compliance)

Locums are independent contractors, not employees of Locudent.

Locums are solely responsible for:
• Tax and National Insurance
• Professional indemnity insurance
• Compliance with laws, regulations, and clinical standards

Locudent does not supervise or control clinical work.

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5. Booking Agreement (Per Assignment)

When a Locum accepts a booking, the following apply:

a) Assignment Details

Displayed in-app at booking:
• Date, start/end time
• Agreed rate
• Practice location
• Specific requirements

b) Attendance & Punctuality

Locums must attend on time. Repeated lateness or no-shows may result in suspension.

c) Cancellation Policy
• Cancellations within a specified timeframe may incur cancellation fees.
• Repeated cancellations may lead to restrictions on future bookings.

d) Dispute Resolution

Disputes must follow the Platform’s dispute procedure.

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6. Code of Conduct

All users must:
• Behave respectfully and professionally.
• Not engage in discrimination, harassment, or misuse of the Platform.
• Maintain integrity and provide accurate information.

Breaches may lead to suspension or permanent removal.

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7. Liability

Locudent:
• Is a technology platform only
• Does not employ, manage, or supervise Locums
• Is not responsible for clinical outcomes or any disputes between Clients and Locums

Users agree to indemnify Locudent against:
• Clinical work issues
• Workplace conditions
• Violations of these Terms

Locudent is not liable for indirect, special, or consequential losses.

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8. Non-Solicitation

Clients must not engage with Locums outside the Platform for 12 months after the last assignment.

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9. Termination

Locudent may terminate or suspend any user account:
• For breach of these Terms
• For misuse of the Platform
• If the user becomes ineligible
• After long periods of inactivity

Users terminated for breaches must not attempt to re-register.

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10. Force Majeure

Locudent is not liable for delays caused by events beyond its control, including natural disasters, pandemics, power failures, or network issues.

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11. Acceptance

By using the Platform, you confirm you have read, understood, and agree to these Terms & Conditions.